Privacy Policy

Last updated: May 6, 2026

This Privacy Policy explains what information Nakama collects, how we use it, who we share it with, and the choices you have.

Nakama is an anime discovery app. It uses your quiz answers, anime picks, ratings, saved gems, and other taste signals to recommend anime and explain why those recommendations may fit you.

Who We Are

Nakama is operated by Daniel Burstein in the United States.

Contact: nakama.support@gmail.com

Scope

This policy applies to the Nakama mobile app and Nakama's public legal/support pages. It does not apply to third-party websites, app stores, authentication providers, anime databases, or services that Nakama links to but does not control.

Information We Collect

Account Information

When you create an account or sign in, Nakama may receive a user ID or account identifier, email address including private relay email addresses from Sign in with Apple, display name if provided, and authentication/session information needed to keep you signed in.

Anime Taste and App Activity

Nakama collects quiz answers, anime selected during onboarding, anime search queries and selected search results, generated anime DNA, taste profile, archetype, recommendations shown to you, ratings, reactions, saved gems, watch-intent actions, Deep Dive usage, and subscription/trial access state.

Purchase and Subscription Information

Purchases are processed by Apple and RevenueCat. Nakama may receive subscription status, product and offering identifiers, renewal, cancellation, expiration, or trial dates, RevenueCat customer identifiers, and purchase or restore status. Nakama does not receive your full payment card number.

Analytics and Diagnostics

If analytics or diagnostics are enabled, Nakama may collect screens viewed, app events, app version, device model, operating system, crash/error reports, and performance diagnostics. Nakama currently uses or may use PostHog for product analytics and Sentry for crash/error reporting. Session replay is not used at launch unless this policy is updated and the app is configured to support it.

AI Recommendation Processing

Nakama uses AI-assisted systems to generate recommendation explanations and related app text. To do this, Nakama may send taste signals, anime IDs/titles/metadata, ratings, and generated DNA/profile information to AI providers, including Anthropic. We do not intentionally send full payment card details, contacts, photos, microphone recordings, health data, or precise location to AI providers.

Anime Metadata and Search Providers

Nakama uses anime metadata and images from third-party anime data sources, including AniList. When you search for anime, the search query may be sent to AniList and/or Nakama's backend so results can be returned.

Support Communications

If you contact support, Nakama may collect the information you send, such as your email address, account details, screenshots, device details, and the contents of your support request.

Technical and Security Data

Nakama and its service providers may process technical information such as IP address, request logs, device/app identifiers, and approximate location inferred from network information for security, fraud prevention, abuse prevention, diagnostics, and service operation.

Information We Do Not Request

Nakama does not request access to your precise location, contacts, camera, microphone, photo library, health data, or fitness data for the core app experience.

Nakama does not use your data to track you across other companies' apps or websites for third-party advertising.

How We Use Information

• Create, authenticate, and manage accounts
• Generate and improve anime recommendations
• Calculate and update anime DNA, archetypes, and taste explanations
• Save ratings, saved gems, watch-intent actions, and Deep Dive usage
• Provide trials, subscriptions, purchase checks, and purchase restoration
• Run analytics that help us understand whether the app is working
• Debug crashes, errors, latency, and broken flows
• Prevent abuse, duplicate trial misuse, fraud, spam, or security issues
• Respond to support, privacy, deletion, and rights requests
• Comply with App Store, payment, tax, legal, and security obligations

How We Share Information

We do not sell personal information.

We may share information with service providers that help operate Nakama, including Supabase, RevenueCat, Apple, Google, PostHog, Sentry, Anthropic and other AI providers, Expo/EAS, AniList, and anime data providers.

These providers may process information on Nakama's behalf or under their own platform terms. We use providers that commit to protecting user data through their terms, policies, security practices, or data processing commitments, and we expect them to handle user data consistently with this policy and applicable law.

We may also disclose information if required by law, to protect rights and safety, to investigate abuse or security issues, or as part of a business transfer such as a merger, acquisition, financing, or sale of assets.

Retention

We keep account, taste, recommendation, subscription, and support information for as long as needed to provide Nakama, maintain accurate purchase/access records, comply with legal obligations, resolve disputes, prevent abuse, and improve the service.

If you request deletion, we will delete or de-identify personal information we control unless we need to keep it for legal, security, fraud-prevention, payment, tax, backup, or dispute-resolution reasons. Apple, Google, RevenueCat, and other third parties may keep records under their own policies.

Anime metadata and aggregate/non-identifying system data may remain because it is not specific to your account.

Your Choices

You may sign out of the app, use Sign in with Apple private relay email, manage or cancel subscriptions through your Apple App Store account, restore purchases in the app, request access to personal information we control, request deletion of your account data, or ask privacy questions by contacting support.

Some processing is necessary for Nakama to work. For example, recommendations cannot be personalized without processing your taste signals. If you want to withdraw consent for optional analytics or request account deletion, contact nakama.support@gmail.com.

Children

Nakama is not directed to children under 13. If you believe a child under 13 has provided personal information to Nakama, contact nakama.support@gmail.com and we will take appropriate action.

Security

We use reasonable technical and organizational measures to protect information. No internet service is perfectly secure, so we cannot guarantee absolute security.

International Users

Nakama is operated from the United States and uses service providers that may process information in the United States and other countries. By using Nakama, you understand that information may be processed outside your country of residence.

Changes

We may update this policy from time to time. If changes are material, we will update the "Last updated" date and may provide additional notice in the app or on the website.

Contact

Questions, privacy requests, deletion requests, or support requests can be sent to nakama.support@gmail.com.